Privacy Policy

Effective Date: 03/02/2025

Storor Plumbing & Gas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (stororplumbingandgas.com.au) or engage with our services.

1. Information We Collect

We may collect personal information when you:

  • Contact us via phone, email, or online forms

  • Request a quote or book a service

  • Subscribe to updates or promotions

  • Engage with us on social media

The information we collect may include:

  • Name, phone number, and email address

  • Property address for service bookings

  • Details related to your plumbing or gas service request

  • Payment information (processed securely by third-party providers)

2. How We Use Your Information

We use your information to:

  • Provide and manage our plumbing and gas services

  • Process bookings, quotes, and payments

  • Respond to inquiries and customer support requests

  • Improve our website and services

  • Comply with legal and regulatory requirements

3. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed as 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Service providers assisting in website hosting, payment processing, or customer support

  • Authorities if required by law or to protect our business and customers

5. Cookies & Tracking Technologies

Our website may use cookies to improve user experience, track website performance, and analyze visitor behavior. You can disable cookies in your browser settings.

6. Your Rights & Choices

You have the right to:

  • Request access to or correction of your personal data

  • Opt out of marketing communications

  • Request deletion of your data, subject to legal obligations

To exercise these rights, contact us at [Insert Email].

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: ryley@stororplumbingandgas.com.au